Kelly is an HR specialist at her place of work and has been asked to mediate a conversation between two employees who have had fairly serious clashes in recent months. Here is a diagram of the room setup she is planning, with her notes. Which of the following could improve Kelly's set-up? 1.a radio

2.a round table

3.a microphone

4, a timer or alarm clock

Two technicians are discussing oil changes. technician a says that waste oil and old filters need to be disposed of according to the law. technician b says that old filters can be returned to the parts department for a core value. which technician is correct?           a. technician a only   b. both technicians a and b   c. technician b only   d. neither technician a nor b