Help plz and as a not required side riddle what has a neck but no head and has arms but no hands.

Imagine a 28-year-old man named keith is about to be released from prison after serving a seven year sentence. keith is not sure where to start when he gets out. the lease on his apartment and his job are both long gone. he has no immediate family to get him a hand, he will be completely on his own. what types of things do you think he might need with once he is released?