Welcome Back! Do you remember what the difference is between a comment card and a survey?

a card on which customers write their opinion of a company or its products: In remarks on customer comment cards, customers say: "Let's cut down on the disposables."

A Feedback survey is a process used to identify or measure the happiness and satisfaction of different business entities or consumers. It is measured by following the products/services or the working environment of the company. ... It's better to treat customer feedback as a gift worth nurturing.

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