Direction: Write on the blank the Front Office personnel who performs the duty stated in each item.
1. Greets the guest, provides information, handles check-in/check-out, and assigns room and dispensing room keys.
2. Open doors of guest vehicles on their arrival in the portico, hotels entrance door and coordinate with parking attendants for parking guest vehicles.
3. Direct and coordinate the activities of FO Department and perform the function of a link between the management and FO employees.
4. Makes reservation for dining of guest in famous restaurants, arrange tours, transportation and entertainment tickets.
5. Handles guaranteed and non-guaranteed reservation, sell-up accommodation and prepares the expected arrival list and expected departure list everyday.
6. Receives payment, balancing guest accounts and handles foreign currency.
7. Processing all incoming and outcoming calls.
8. Evaluate the job of each Front Office employee.
9. Handles guest luggage at the arrival and departure.
10. Prepares the night audit reports, processing reservation, monitors fire safety system and even processing the reservations,
PLEASE I NEED HELP=BRAINLIEST
THAT IS TLE SUBJECT
Answers: 2
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Direction: Write on the blank the Front Office personnel who performs the duty stated in each item....
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