Outline and explain how businesses can apply john kotter's 8 steps of leading change in the workplace

Kotter's 8 steps of leading change can be applied in managing change.Creating a sense of urgency will help spark the initial motivation to get things moving. Forming a powerful coalition will ensure that the change effort is supported by key decision makers. Creating a vision for the change will help make it memorable. Communicating the change will ensure that people's concerns are addressed so that they can embrace it. Removing obstacles will reduce resistance faced. Creating short term wins will provide momentum needed to keep the changes going. Building on change will enable shortcomings to be improved. Anchoring the change on corporate culture will ensure that it sticks. 

Your answer is c the bank manager might not improve a loan people take big risks when they ask there bank for a loan.