Johnson, jackson, and jones established a law firm in 1950. when jackson died in 2000, johnson decided to accept a job as in-house counsel for a local business, while jones decided to retire; they terminated the practice and sold the firm in 2001. the purchasers renamed the firm, though nearly all of the prior firm's clients retained the services of the attorneys who purchased the firm. in 2004, jones's son and johnson purchased the firm back and reestablished the firm as johnson, jackson, and jones, as the name was still well recognized as being one of the most prominent and well-respected firms in the region.

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whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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