Debra is the day-shift supervisor at a company that manufactures and supplies plastic bottles to pharmaceutical companies. she is responsible for estimating the hiring needs for the day-shift at the factory. she also prepares the schedules for the training process of newly hired employees. most importantly, she overlooks the entire day-shift production process at the factory and reports to her manager on a regular basis. in this scenario, debra is most likely a middle manager team leader first-line manager top manager

I believe the answer is: First-line manager

First-line managers refers to the manager that directly supervise the production process on site. First-line manager typically does not involved during the creation of long-term planning, but they would had the first-hand information regarding employees performance and the type of problems that exist with the clients.

all of them make sense but, i would have to say ask someone who has been there/or lives there, and/or read recent newspapers from that city.

hope this !

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