1. you are a patient and you call the doctors office about your co-pay which category does your question fall into a appointment request b insurance question c office hours and directions d test results 2 computerized bookkeeping systems error a increase b decrease c do not change the number of d eliminate 3 the overall mood, atmosphere. and spirits of medical office called the a tone b attitude c culture d climate 4 what is a form of check that comes preprinted in certain dollar amount a personal check b traveler's check c money orders d voucher checks 5 ram is found in which part of the computer a printer b keyboard c main memory d monitor