The first step in the decision-making process is to
a. define your wants and needs
b. identify your choices
c. make a decision
d. gather information
select the best answer from the choices provided a b c d
i assume the answer to be a.

b)identify your choices

identifying your choices can be a life saver you should always think befor you do and or speak

Yes yu are correct the answer is A because the decision has to make sense and meet what you want in the decision and what this process has that you need.

answer; ///(d); determining who competes most closely   with whom evaluating whether industry driving forces and competitive pressure favor some strategic groups and hurt others, and ascertaining whether the profit potential of different strategic groups varies due to the strengths and weaknesses in each groups respective market positions;