Business, 13.12.2019 16:31 screamqueen
What is automatic call distribution? multiple choice directs customers to use touch-tone phones or keywords to navigate or provide information. all of these. routes inbound calls to available agents by means of a phone switch. automatically dials outbound calls and when someone answers, the call is forwarded to an available agent?
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What is automatic call distribution? multiple choice directs customers to use touch-tone phones or...
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