“one of our longstanding cross-functional teams is being led by ingrid. she is very knowledgeable and highly organized, so we would like to keep her in a leadership role. however, when there is disagreement on the team, she puts forward her ideas very emphatically and flatly rejects other team members’ contributions. everyone on the team needs to buy in to the final decision so they work hard to implement it. what guidance should i give ingrid? ”