Zachary, the chief human resources officer at mandown constructions, who received an award for his excellence in human resources management, was felicitated by the board of directors of the company. he is appreciated for being able to effectively understand the human resources needs of the organization as a whole and for framing the company's human resources policies accordingly. he has also been a driving force for the company's corporate social responsibility programs. in this scenario, zachary is most likely to possess high
a) human skills
b) planning skills
c) technical skills
d) conceptual skills