"cross functional processes in system implementation, such as concurrent engineering, are often highly disruptive to the core functions and business process of a company. problems, conflict and anxieties over technical, personal or organizational issues is very natural and can be even healthy in fine-turning and validating the new system." it is an explanation of which part of system implementation phase? (a) detect problem early and resolve(b) anticipate anxieties and conflicts(c) encourage project team to fine-tune the process(d) invest time and resources