Ronald, the ceo of extel micro—a technology provider with 17,000 employees—answers his own phone and takes calls from employees of all levels. he actually loves to hear about what employees think the company is doing right and what they could be doing better. ronald is building teamwork by
a) creating an organizational culture that rewards listening.
b) rewarding employees with cash bonuses for good ideas.
c) giving high performers separate perks they value.
d) bolstering employee fairness.