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Total quality costs can be categorized into four groups. identify the appropriate groups. a. all of the answers are correct b. inspection costs - incurred to eliminate defective units before they are shipped c. scrap/waste costs - the costs of defective units in manufacturing d. prevention costs - incurred to eliminate defective units before they are produced e. failure costs - costs of returns, costs of warranty work, and opportunity cost of last sales from reputation effects
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Total quality costs can be categorized into four groups. identify the appropriate groups. a. all of...
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