Tamika white is a sales associate for a prestigious jewelry store. when she started with the store, she relied almost completely on serving customers who just happened to walk into the store and who knew exactly what they wanted-all she had to do was ring up the sale. with experience, she began to gather information about her customers and use them as a source of referrals. she now maintains a large database of her current customers, regularly communicates with them to keep track of their needs, and actively solicits referrals to new customers. when she gets a new referral, tamika sends the prospective client an invitation to visit the store so that she can work with him/her personally. as a result, her sales are almost all from current customers and referrals, with almost no sales from casual "walk-in" customers. tamika started out as a(n) but has now become a(
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Business, 22.06.2019 19:00
1. what must one do to perform the essential managerial task of controlling in achieving organizational goals? a. motivate, coordinate, and energize individuals and groups to work together to achieve organizational goals b. choose appropriate organizational goals and courses of action to best achieve those goals c. establish task and authority relationships that allow people to work together to achieve organizational goals d. establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals
Answers: 1
Business, 23.06.2019 20:30
Saks fifth avenue wants to learn about its consumers' attitudes toward on-line purchases. there are numerous studies that are available about consumers and on-line buying, but saks believes its customers might be different from the usual on-line consumer profile, so they decide to conduct their own study. if saks were to use the available data about consumer attitudes, it would be using data; however, if saks does its own study it would collect data.
Answers: 3
Tamika white is a sales associate for a prestigious jewelry store. when she started with the store,...
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