Internal marketing is based on the tenet that: a) service organizations must focus on their employees before successful programs can be directed at customers. b) the interactions between employees and customers of a company must be as limited as possible. c) service organizations must focus their efforts on finding new customers rather than retaining the existing ones. d) internal stakeholders of a company are more important than its external stakeholders. e) the internal environment of a firm is more uncertain than its external environment.

What is private equity investing? who participates in it and why? how is palamon positioned in the industry? how does private equity investing compare with public market investing? what are the similarities and differences between the two? why is palamon interested in teamsystem? does it fit with palamon’s investment strategy? how much is 51% of teamsystem’s common equity worth? use both a discounted cash flow and a multiple-based valuation to justify your recommendation. what complexities do cross-border deals introduce? what are the specific risks of this deal? what should louis elson recommend to his partners? is it a go or not? if it is a go, what nonprice terms are important? if it’s not a go, what counterproposal would you make?