No matter what industry your business is in, you're bound to come across a client who's thrilled with your work, but never pays an invoice on time. not only does a late payment put strain on your business, it creates friction between you and your customers. you want your customers to have a pleasant experience and don't want to burn bridges, but the reality need to get paid. if you hate confrontation, you may be tempted to let the delinquency slide. or maybe you struggle to approach your late-paying client calmly, which can alienate them further. neither of these approaches work long term, but there are a few key strategies that can make this stressful situation a little less sweat-inducing. 1. what type of legal issues may your business face as a result of a late-paying client? 2. what kind of policies and/or incentives should your business have in place to deter clients from paying late?