Kitchenthings inc. is a company that manufactures plastic kitchenware. it operates at an output level that allows it to keep its unit cost per output to the lowest in the industry. this in turn allows kitchenthings to be the price leader. other competing companies cannot operate at the same level due to a lack of consumer demand for their products. this puts them at a competitive disadvantage. in this scenario, the cost driver behind kitchenthings's strategic position is superior customer service. availability of complements. learning-curve effects. economies of scale.

Grace period is a period of time before the credit card company starts charging late fees.truefalse

Case in point 1.2 suppose you work in the it department of global hotels, a multinational hotel chain. global hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. guests can make one-stop online reservations by visiting global's website, which has links to all major travel industry sites. global hotels just acquired momma's, a regional chain of 20 motels in western canada. momma's uses a vertical reservations package suitable for small- to medium-sized businesses and a generic accounting and finance package. should momma's use global hotels' information systems or continue with its own? in your answer, consider issues such as business profiles, business processes, system interactivity, edi, ecommerce, and the characteristics of both information systems. what additional information would be to you in making a recommendation?

What are six resources for you decide which type of business to start and how to start it?