20
analyse why there might be conflict between the employees and the directors of john lewis at this current moment? (6 marks)
profits at the john lewis partnership have fallen to almost zero in the first half of the year as its department store chain matched discounting "extravaganza days" by rivals. john lewis partnership chairman sir charlie mayfield said the retail sector was facing "challenging times". its results, which include waitrose, showed profits for the six months to 28 july sank 99% from last year to £1.2m. the retailer also warned that full-year profits would be "substantially lower". the company is rebranding its stores to john lewis & partners and waitrose & partners to highlight chain's 85,000 members of staff, known as "partners" who are given an annual bonus based on the chain's profits.
"with the level of uncertainty facing consumers and the economy, in part due to ongoing brexit negotiations, forecasting is particularly difficult but we continue to expect full year profits to be substantially lower than last year for the partnership as a whole," the retailer said. he told the bbc's today programme: "the biggest single reason for the decline in profits is all about margin". the department store pledges to be "never knowingly undersold" - cutting prices to match those of competitors, which have also been discounting. "this year there has been twice as many extravaganza days as there were a year ago and actually the discounts have been even deeper," he said. "we're never knowingly undersold at john lewis, so of course we are matching that, and that affects margins."