Which of the following is true of enterprise resource planning?
a. it integrates all activities and information flows that relate to a firm's critical processes.
b. it is used to overcome resistance to organizational change.
c. it is used to implement changes in organization structure and design.
d. it is the radical redesign of all aspects of a business to achieve major gains in cost.

The correct answer is: It integrates all activities and information flows that relate to a firm's critical processes.

Explanation:

Enterprise resource planning (ERP) systems are the management information systems that integrate and manage many of the businesses associated with the production operations and distribution aspects of a company in the production of goods or services.

ERP systems typically handle the production, logistics, distribution, inventory, shipments, invoices and accounting of the company in a modular way, however, enterprise resource planning or ERP software can intervene in the control of many business activities such as sales, deliveries, payments, production, inventory management, management quality and human resources management.

the correct answer would be b, when, queen, calder hall and london.

explanation:

we always capitalize words when a paragraph or sentence is starting, when an important name is used, when a place is being written, or simply when a noun is used, etc. so in this sentence, sentence is starting from 'when', so it will be written in capital letters. secondly, queen is considered to be an important person, so it will also be written in capital letter. next, the name of the town is mentioned, i-e calder hall, which will also be written in capital letters. in the last,   city name is being used, 'london', which will also be written in capital letters. so option b is the most appropriate one.

b. a single paragraph.

a paragraph is a series of sentences that are organized and make sense, and are all related to a single topic . almost every piece of writing you do that is longer than a few sentences should be organized into paragraphs. this is because paragraphs show a reader where the subdivisions of an essay begin and end, and thus the reader see the organization of the essay into subjects in order to be able to understand its main points.