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Business, 16.10.2019 03:00 lashayl27

Consider a company that provides two services using the same basic process. service a is relatively complex, and has 15 opportunities for a defect. service b is relatively simple, with only 5 possible defect opportunities. the company produces 500 units of a and 1000 units of b. a total of 10 defects are experienced in service a and 17 defects are experienced in service b. what is the dpmo (defects per million opportunities) for the overall process?

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