Business, 23.10.2019 00:00 Jharsh525

Prior to becoming plymouth rock assurance, the company marketed three different insurance companies: high point, plymouth rock, and pallasades. rebranding the three names into one, plymouth rock assurance, was one part of the overall objective of constantly improving the quality of services and business products. this overall process is known as which of the following?

a. quality level
b. quality consistency
c. performance quality
d. conformance quality
e. total quality management

Answers: 3

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