Frictional unemployment: multiple choice 1) refers to unemployment caused by friction between labor and management. 2) comes from people entering the labor force and changing jobs. 3) refers mainly to unemployment resulting from fluctuations in output. 4) is undesirable and should be eliminated at all costs.

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.