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Business, 25.10.2019 02:43 CadenSkinner2003

Stu johnson, ceo of johnson, inc., attended a seminar on total quality management. which of the following is not something he is likely to have learned at that seminar? a. some aspects of quality are difficult to measure because they depend on customer's judgments. b. quality results from design as well as operations and delivery. c. cross-functional teams are important in tqm decision-making. d. quality is primarily the responsibility of operations management.

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Stu johnson, ceo of johnson, inc., attended a seminar on total quality management. which of the foll...
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