Business, 05.11.2019 23:31 bankskry

Sales representatives at universal software need to collaborate with customers on sales deals to gather requirements, analyse solutions, and deliver proposals. universal software wants to ensure that customers are fully engaged throughout each stage in the sales process.

a. share chatter files with customers
b. add customers to salesforce as chatter free users
c. allow customers to follow opportunities in chatter
d. invite customers into private chatter groups

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