Ashton, a manager at millington technologies inc, receives a message from a customer claiming free service for a laptop whose warranty has expired. which of the following guidelines should ashton follow when composing the message denying the customer's claim?
a) he should avoid closing the message with resale or sales promotional material.
b) he should avoid providing an explanation for the refusal.
c) he should avoid stressing the actions that should have been taken to avoid the problem.
d) he should avoid offering possible alternatives to resolve the problem.

answer; i believe the correct answer is (4.0);

1   all nations face the problem of scarcity because there are limited resources and unlimited wants. nations do not have enough factors of production to produce everything that their population wants. entrepreneurial resources initiate businesses to make new goods and services; labor resources produce goods and services.

2 there are four factors of production: natural resources, labor resources, capital resources, and entrepreneurial resources. natural resources are raw materials from nature that are used to produce goods. trees, water, and grains are natural resources. some natural resources, such as wheat and cattle, are renewable

3 wants

things that you do not need to have in order to survive, but would like to have

needs

things that you must have in order to survive

goods

physical products

services

tasks that a business perform for customers

resources

items that people can use to make or obtain what they need or want

determine

to settle or decide by choice of alternatives or possiblities

4 i really dont know

borrow money from the government then pay the government back 5k

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