Hello! my name is garrick williams, and i just saw the terrific website for your organization, green living spaces, which i understand is one of the world's leading health and wellness companies. i have a number of questions about selling your products and earning commissions. at your website i learned about the possibility of gaining affiliate status, which i am definitely interested in, but i still have many questions not answered at your site.

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.