Hiro sells building materials to local contractors. he wants to build long-term relationships with his contractors through effective follow-up. after delivering the materials ordered, hiro can demonstrate by checking with his contractors right after the delivery and addressing any problems promptly.

responsiveness and empathy

Explanation:

Based on the information provided within the question it can be said that by doing this Hiro can demonstrate responsiveness and empathy. This is because he is showing empathy by understanding the clients feeling that if they have any problems with the work that has been done they would like it solved. And by understanding this and showing up in order to see if they actually do have any problems and providing a solution he is demonstrating responsiveness. Which will help him build his long-term relationships with his contractors.

business modeling is correct

answer; institution;