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Business, 16.11.2019 02:31 kaylaamberd

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all businesses encounter difficulties and must deliver bad news. bad news can be disappointing, irritating, and even maddening to the receiver of the message; consequently, such messages must be written carefully.

if the receiver of a negative message believes (what goes into the blank) , bad feelings can be reduced.

options:

a. the matter was handled fairly

b. the truth is obvious

c. the matter was inconsequential

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Answers: 2

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