Betina wanted a toolbox for her many hammers, wrenches, etc. she looked through online reviews of toolbox brands and identified the right size for her number of tools. she didn't like the look of most of the boxes she found, however. one day she discovered a toolbox that matched her needs and her aesthetic desire. the trusco company offered retro-style cantilever toolbox that was enameled blue and solid steel. betina decided it was the one for her and easily purchased the toolbox through tesco’s website. what part of the consumer decision-making process did betina just enact