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Business, 23.11.2019 02:31 myriamatm

Ian purchased an icewall refrigerator that regularly broke down. so, when his friend susan asked him to recommend a good refrigerator for her new home, ian said, "you can buy any refrigerator other than an icewall refrigerator because i had a bad experience with it." if susan forms a judgment based on what ian said, this bias of judgment is an example of the select one:
a. cognition-recall process
b. attribute recall heuristic
c. availability heuristic
d. judgment-encoding process
e. accessibility model

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