Jennifer couldn't believe her bad luck. the business-planning cycle at allworld insurance was almost over. the only thing her boss had asked her to do was to make copies of four sets of final plans. each set contained a different level of planning and each was supposed to be delivered to a different manager for review. but now those documents are all over the floor. everyrhing has to be back in the right order as quickly as possible. knowing that you are a planning expert, jennifer asks for your . she tells you that allworld insurance uses an aligned, or cascading, goal system. you can expect to see each set of plans flow in a logical way throughout the company.

complete the table and jennifer by selecting the correct types of plans that match the given statements.

1) we are known for our operating efficiency and for reducing insurance costs for our customers.

(a) operational (b) strategic (c) tactical (d) mission statement

2) the human resource division will reduce the overall cost of fullfilling employment requisitions by eliminating the use of outside recruiting agencies.