As a supervisor of claim adjusters for a property and casualty insurance company, you assign and reassign adjusters to handle routine and emergency situations. your managerial skills have become severely tested because several adjusters, after short-term emergency assignments, are threatening to quit. what short-term approach to their stressful situation would be most appropriate?
a. reduce task demands and make sure no adjuster works more than five days a week. b. place them on sick leave or provide immediate comp time. c. arrange for psychological counseling. d. rotate them back to their home location and place them on medical leave.