All of the activities a firm engages in to satisfy the needs and wants of its customers is referred to as: a) relationship management. b) customer service. c) touch points. d) customer communication. e) customer satisfaction.

B) Customer Service

Explanation:

Services rendered to customers without payments most of the time for product purchased are called customer service. The focus is to satisfy and please customers and to retain them. Some customers offer incentives after the service delivery without requesting for it.

x=3

step-by-step explanation:

this is really simple i saw that there was only one term (5x) and thought if that was 15 what would i have to multiply everything else to get it there? well if 5x became 15 then x would have to be 3 so plug the 3 in the x for the other equations and you get 15 for the other ones. so there you go. : )