Which of the following statements regarding control of service inventories is true? a. service inventory needs no safety stock, because there's no such thing as a service stockout. b. service inventory has carrying costs but no setup costs. c. service inventory is a fictional concept, because services are intangible. d. effective control of all goods leaving the facility is one applicable technique. e. good personnel selection, training, and discipline are easy.

Copan italia is a distributor of laboratory products and manufacturer of laboratory commodities, including transfer pipettes and flexible hematology cups used on a variety of automatic instruments to count blood corpuscle elements. copan's says that the company's business is to continually work to improve the quality of the collection and preservation of the microbiological sample in the "pre-analytical phase," as the demand for better protection of the specimen is growing day by day.