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Business, 11.12.2019 23:31 nickespinosa11

The company’s target hours from ordered to delivered is 40. every hour over the ordered-to-delivered target results in a 0.5% decrease in the percentage of customers who shop again. the company’s target number of erroneous shipments per year is no more than 65. every error over the erroneous shipments target results in a 0.5 point decrease in the online customer satisfaction rating and an added future financial loss of $500. the company estimates that for every 1% decrease in the percentage of customers who shop again, future profit decreases by $4,000 and market share decreases by 0.3%. the company also estimates that for every 1 point decrease in the overall online customer satisfaction rating (on a scale of 1 to 10), future profit decreases by $3,000 and market share decreases by 0.6%. using these estimates, determine how much future profit and future market share will change if: • average hours from ordered to shipped is 27.5. • average shipping time (hours from shipped to delivered) is 16.3. • number of erroneous shipments is 80. total decrease in future profit $ round your answer to two decimal places.

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