In terms of the online customer experience, customization refers to
a. the consumer-initiated practice of generating content on a marketer's website that is custom-tailored to an individual's specific needs and preferences.
b. the website's ability to conduct sales transactions for products and services.
c. an interactive, internet-enabled system that allows individual customers to design their own products and services.
d. a website's aesthetic appeal and functional look and feel, reflected in site layout and visual design.
e. the ability of a website to modify itself to, or be modified by, each individual user.

Adog whistle manufacturer's factory was located near a residential area. the manufacturer used the most effective methods for testing its whistles, but it was impossible to completely soundproof the testing area. a breeder of champion show dogs bought some property near the factory and raised and trained her dogs there. although the whistles were too high-pitched to be perceived by human ears, they could be heard by the breeder's dogs. consequently, the dogs often were in a constant state of agitation. in a suit by the breeder against the manufacturer, what is the likely outcome? response - correct a the breeder will prevail on a trespass theory, because the sound waves are entering onto the breeder's property. b the breeder will prevail on a nuisance theory, because the sound of the whistles is a substantial interference with the breeder's use of her land. c the breeder will not prevail, because the sound of the whistles is not a substantial interference with the breeder's use of her land. d the breeder will not prevail, because the manufacturer has acted reasonably in testing its whistles.