Business, 14.12.2019 01:31 jjau834

Buscorp. wants to introduce a new procedure to improve how customer requests are handled. this change will require employees to break old routines and adopt new role patterns. they decide to adopt two new programs, one in which employees are taught how to work as teams as the company changes. the other involves forming task forces within the company to determine new customer service practices.
the strategy buscorp. is using to minimize resistance to change is known as

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Buscorp. wants to introduce a new procedure to improve how customer requests are handled. this chang...

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