Alonso, the union steward at selzar inc., is attempting to persuade members of management to make certain revisions to the company's policies on job security and work rules on behalf of the union. the union believes that company management has neglected these aspects of the company's administration system for too long. which of the following levels of decisions is alonso most likely concerned with in this scenario?
a. forming labor relations strategies
b. administering agreements
c. negotiating contracts
d. terminating contracts
e. forming dissociation strategies