In 2016, general dynamics corporation began selling a new line of products that carries a two-year warranty against defects. based upon past experience with other products, the estimated warranty costs related to dollar sales are as follows:

first-year of warranty 2%
second-year of warranty 5%
sales and actual warranty expenditures for 2016 and 2017 are presented below:

2016 2017
sales $600,000 $800,000
actual warranty expenditures $20,000 $40,000
what is the estimated warranty liability at the end of 2017 in $?

a. 20,000
b. 64,000
c. 38,000
d. 96,000

Skathy lee berggren, a professor of oral communication at cornell university, indicates “a lot of my students re­ally [only] scratch the surface with the type of research they’re doing.” according to andy guess, at inside higher ed, “just because students walk in the door as ‘digital natives’, doesn’t mean they’re equipped to handle the heavy lifting of digital databases and proprietary search engines that comprise the bulk of modern, online re­search techniques.” students erroneously think a google search is research. as you read through the reasons that should stimulate your interest in studying research methods or evaluate the nine factors that guarantee good research, what actions do you propose to narrow the gap between students’ research competence and what’s required of a modern college graduate about to become a manage