Joe the manager (scenario as a production supervisor, joe det monday, he informs his team that the schedule is going to be difficult this week due to the increased number of ermines the number of output units his department will produce each week. on output units. he goes on to tell them that he is confident that they can fulfill the schedule because they are tough talented, and "when the going gets tough, they are the ones who get going." each day during the week, joe checks he amount of output that the employees have completed and the number of units that have been rejected. n joe decides the number of output units his team will be able to produce this week, which of the management processes is he performing?

a) controlling
b) leading
c) planning
d) organizing