An upscale organic foods grocery chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. this is an example of

Paradigm shift

Explanation:

 The paradigm shift is one of the type of business management process that refers to the fundamental change in the current process and in the model.

The paradigm shifts is one of the concept in which that happened in terms of various types of context such as when the new technology are get introduced then it alter the new production process of the products and the services.

According to the given scenario, the process of delivering the groceries to the consumers. Therefore, Paradigm is the correct answer.

answer; functional fixedness;