Includes all the activities in selling goods or services directly to final consumers for personal, non-business use.
a. wholesaling
b. retailing
c. procurement
d. promoting
e. warehousing

 Option B

Explanation: In simple words, retailing refers to the process in which an organisation makes their produced goods or serve to the end consumer efficiently. The retailing adds the value of the commodity by providing it to the end consumer more easily as everyone would not be able to collect the desired commodity directly from supplier.

Any business unit that is involved in the activity of purchasing the goods and selling the goods further for a margin is involved in retailing process. Retailer usually collects its inventory from the whole seller appointed by the producer.

the answer should be a)