Customer service divide customers into groups based on their value create policies that govern how service will be allocated among groups.

The answer is location of the customers, Age, social class, sex of the customers

Explanation:

customer service : This is the services a business give to their customers in order to facilitate buying and selling of goods and services to such customers and to ensure that such a customer have value for their money by patronizing the product or service of the seller. Some of the customers service a business render to their customers include After sales services, home delivery, store attendants, pleasant atmosphere, Personal attention, all these are given to the customers by the business in order to ensure that the customers are satisfied.

However, with a view to ensure a good customer service, customers are divided into the following groups

Location of the buyer : This is the division of the buyer based on where they live such as towns,cities, state or country of their residence in order to ensure that the business put in place a policy that will ensure that they have value for their money.

Age: This is the division of the buyer based on their age In order to ensure that the business put in place a policy that will accommodate them based on their age. These are done in order to ensure that they too are well taken care of by the business.

Social class : This is the division of the customers based on their social status in the society. This is done in order to ensure that the business put in place a policy that will ensure that they have value for their money.

Sex : This is the division of the customers based on their gender, it is done to ensure that the business put in place a policy that will cater for them based on their gender so that they can have value for their money.

what are the sentences? so we can answer the question.

decentralization can the employees to get more involved in the business decision making