Is a method to increase employee productivity by making changes to the way work gets done by focusing on the characteristics of jobs and altering how tasks are structured and coordinated.

Redesigning work

Explanation:

Redesigning work refers to reviewing work tasks and job responsibilities in order to optimize the way employees perform their tasks and increase their efficiency and productivity. Redesigning work may include reallocating staff to different areas, increasing their number where they are needed in order to increase total output. It may also include changing the processes involved in the production of goods, customer care services, and even changing the company's organizational structure.

The final goal of redesigning work is to both increase efficiency and total output, and increase employees' satisfaction.

answer: d. characteristics of guests

explanation: it is directly related to the spending characteristics of attendees who fall into each of these categories: