When olamede, the marketing department chair, passes information to his faculty and staff about new policies through memos and emails, he is acting as a

a] disseminator. b] monitor. c] leader. d] liaison. e] resource allocator.

2] according to mintzberg, managers averaged written and verbal contacts per day with most of these activities lasting less than minutes.

a] 36; 16; 9 b] 5; 10; 15 c] 9; 18; 30 d] 20; 10; 25 e] 33; 44; 2

3] tamara want to improve her decision making when she is making programmed decisions. which of the following she should focus on?

a] systematically go through the six steps of the decision-making process b] talk to other people c] engage in critical thinking d] be creative e] heuristic

4] which skills for managers include the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit?

a] technical b] human relations c] conceptual d] operational e] working with rank-and-file employees

5] while decisions will generally need to be processed via the system in our brains in order for us to reach a good decision, with decisions, heuristics can allow decision-makers to switch to the quick, system.

a] nonprogrammed; reflective; programmed; reactive

b]nonprogrammed; reactive; programmed; reflective

c] nonprogrammed; reactive; programmed; reactive

d] programmed; reflective; nonprogrammed; reflective

e] none of the above