Which of the following is not true of a service. ( select the best answer.) select one:
a. a service must be a tangable good.
b. a service is an intangible process that cannot be weighed or measured, whereas a good is a tangible output of a process that has physical dimensions.
c. a service requires some degree of interaction with the customer for it to be a service.
d. the specifications of a service are defined and evaluated as a package of features that affect the five senses
e. services as a process are perishable and time dependent, and unlike goods, they can't be stored. you cannot "come back last week" for an air flight or a day on campus.
Answers: 3
Business, 21.06.2019 19:10
Goals that are overly ambitious can discourage employees and decrease motivation, yet the idea of stretch goals is proposed as a way to get people fired up and motivated. as a manager, how might you decide where to draw the line between a “good” stretch goal and a “bad” one that is unrealistic?
Answers: 1
Business, 22.06.2019 01:00
The law says your employer is responsible for providing you with a safe and healthy workplace. true or false?
Answers: 1
Business, 22.06.2019 16:30
Which of the following has the largest impact on opportunity cost
Answers: 3
Which of the following is not true of a service. ( select the best answer.) select one:
Geography, 03.08.2019 03:10
English, 03.08.2019 03:10
Mathematics, 03.08.2019 03:10
SAT, 03.08.2019 03:10