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Business, 25.01.2020 05:31 florencemarti7331
Layla is the new manager of a resort hotel. she knows from reviewing customer complaints that service quality at the hotel is not consistently meeting customers' expectations, and she believes that the biggest problem is that her employees are not sure what is expected of them. to improve service quality, layla will:
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Layla is the new manager of a resort hotel. she knows from reviewing customer complaints that servic...
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