Which of the following is a philosophy designed to integrate all organizational areas in order to provide customers with superior products and services, while meeting organizational goals throughout the value chain? a. just-in-time (jit) management b. supply chain management (scm) c. total quality management (tqm) d. enterprise resource planning (erp)

The answer is C. Total Quality Management (TQM)

Explanation:

Let revisit the concept of TQM to come up with the reasons while C is the correct choice:

The Total Quality Management philosophy was developed by William Deming whose approach is that all the personnel/processes/standards in the organization should be aiming toward the customer's experiences of the products/services delivered by the organization; in the ways that these  personnel/processes/standards should always make continuous improvement through internal training, practices, innovations, so that errors in processing/manufacturing/delivering steps can be eliminated/reduced and product's quality can be upholding.

So, C is the correct answer.

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